How Can Readers Contact RefugeeCamp.org for Inquiries?
Whether you have a question about a case study, want to support our work, or represent an organization looking to collaborate, here is how to reach the people behind RefugeeCamp.org.
Getting in Touch
We read every message. That sounds like a small promise until you realize how many sites bury their contact details under roughly three menu layers and an auto-responder that never circles back.
For most inquiries, one address handles everything: [email protected]. Send your question there and it lands with someone who can route it properly, whether that means a quick reply or a longer conversation with the editor who wrote the piece you're asking about.
We aim to respond within a few business days. Volume varies, especially when a new displacement case study draws a wave of follow-up questions, so a short delay isn't a sign your note got lost.
Submitting Questions and Feedback
Some of our best corrections have come from readers who actually worked the sites we describe.
A logistics coordinator once wrote in to flag a sequencing error in a piece on emergency latrine placement — we had the order of operations backward in one paragraph, and she'd run the real thing across two camps. We fixed it within the day and credited the change in our revision note. That's the kind of feedback that makes the teaching field standards material sharper for the next person who relies on it.
When you write, a little context helps us help you. Mention the article title or URL, and if you're pointing out an error, tell us what you observed in the field versus what we published. We don't need a citation. We need to understand what you saw.
General questions about content, sourcing, or how to use our material in a classroom? Send them to [email protected] with "Question" or "Feedback" in the subject line. It speeds up routing on our end.
Donor and Volunteer Information
Support keeps the archive open and the research current. If you're considering a donation or want to volunteer your time, we'd like to talk before you commit to anything.
Donors usually want to know where the money goes. Fair question. Our costs run toward editorial work, field verification, and maintaining the camp exhibit archive — the long-term hosting and curation that lets a planning document from one emergency inform the next. We're happy to walk you through a breakdown rather than hand you a glossy summary.
Where Volunteers Fit
Volunteer needs shift with the project calendar. We periodically need people with practical experience in water, sanitation and hygiene, shelter and site planning, or nutrition and health logistics to review drafts for accuracy. Translation and accessibility work also comes up regularly.
Tell us what you've done and what you'd like to contribute. We match people to genuine gaps rather than inventing busywork.
Grant Inquiry Protocols
Grant conversations move best when both sides know the boundaries early.
If you represent a foundation or funding body, write to [email protected] with "Grant Inquiry" in the subject. Include the funding scope, any reporting requirements, and your timeline. We'll respond with what we can realistically deliver and what falls outside our remit — we'd rather decline a poor fit than overpromise and underdeliver on a humanitarian education mandate.
A note on scope: we're an editorial and archival project, not a field operations agency. We don't run camps or distribute aid directly. Funding that supports research, documentation, and open educational resources fits us well. Funding that expects operational deployment does not, and it's better to know that in the first email than the fifth.
We can supply a track record of published work, our editorial standards, and references from past collaborators on request. Most grant teams ask for these, and we keep them ready.
Community Partnership Opportunities
Partnerships are where this site does some of its quietest, most useful work.
We've maintained ongoing collaborations with university programs that teach humanitarian logistics, using our case studies as classroom material. One such arrangement, now roughly three years in, has students annotate real site-planning documents and send corrections back to us — a loop that improves both the teaching and the source.
Who We Partner With
Educators
Instructors building courses around displacement and field standards can request adaptation guidance and discuss how our material maps to a syllabus.
Field Organizations
Agencies with ground experience can contribute documentation or co-develop case studies. Your reality-check on our drafts is genuinely valuable.
Researchers
Academics studying camp infrastructure or humanitarian response can explore data-sharing and joint publication arrangements with us.
If any of these describe you, open the conversation. Send a short note about your organization, what you do, and what a working relationship might look like. We treat partnership as a long process, not a single transaction — so the first message doesn't need to settle everything.
One honest limit worth naming: we're a small team, and we say yes to fewer partnerships than we'd like. That's not gatekeeping. It's the only way to keep the commitments we do make worth something. You can learn more about who we are on the About RefugeeCamp.org page before reaching out.
For anything not covered here — press, permissions, or a question that doesn't fit a category, [email protected] is still the right door. We'll point you where you need to go.